The multi-tenant capability of ReqSuite® RM makes it possible to completely separate data from different customers. All tenant-specific data, i.e. the details of users, project templates as well as specific projects and their contents are stored in a self-contained unit in the system. Access to this data is therefore only possible for users who are explicitly assigned to the corresponding tenant.

For every tenant, ReqSuite® RM manages individual license data, such as

• The technical contact person within the tenant’s organization
• The number of fixed (named) licenses
• The number of floating licenses
• The expiration date of the license
• The current license status

Users with the role “Administrator” can check this information, e.g. in order to see how many user licenses they have or how long the license is valid. However, changing these license data can only be done by OSSENO Software.

Some words about the license model

ReqSuite® RM is available with named licenses and floating licenses.

Named License

Users with a named-user license can log into ReqSuite® RM whenever they want. The license is explicitly bound to one particular user and must not be assigned to others (except special cases such as the user leaves the company, etc.)

Floating License

Users with a floating license do not have their own (named) license, but they share licenses with other users. These users can only log into the system if the number of currently logged-in floating users is smaller than the number of floating licenses the tenant has. However, the total number of users having a floating license can theoretically be unlimited. Without the restriction of not being a “Administrator”, there are no other restrictions for floating users, i.e. they can have all possible roles within a given project. Users with a floating license will be logged out automatically after 1 hour of inactivity, but no later than 12 hours after login.