ReqSuite® RM is continuously tested under the latest and most stable versions of different web browsers including the most popular and widely used Mozilla Firefox, Microsoft Edge and Google Chrome. However, due to the variety of browser versions and other browser implementations in combination with different operating systems, a completely consistent representation of the contents as presented in this manual cannot be guaranteed.

Compatible Browsers

ReqSuite® RM supports the following browsers in the mentioned or any newer version.

• Mozilla Firefox: 83.0
• Microsoft Edge: 87.0.664.47
• Google Chrome: 87.0.4280.66

Troubleshooting

If you encounter display problems while using ReqSuite® RM, it is recommended to “refresh” (incl. clearing the browser cache) the affected page with “F5″, “Ctrl+F5”, or another key or button according to your browser’s manual.

In case of other problems, we recommend the following:

Web page is not responding

In this case, you may want to wait a while and repeat the action you executed last. If this does not help, use your browser’s refresh function and wait until the project has been reloaded. Then try the last executed action again. If this does not solve the problem either, click on “Logout” at the top right of the title menu, restart your browser, and sign in again.

Document generation fails

It may happen that the web browser is not able to open a file generated automatically by the server. In this case just open this file manually. To do this, follow the directory path for downloaded files specific for your browser and select the file in question.

Local server not responding

If the locally installed ReqSuite® RM server is no longer responding, i.e. you receive error messages regarding the connection to the server via ReqSuite® RM, please contact your administrator.